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FROM £150

Sophie Bennett

Office Manager & Team Coordinator

A dependable office professional who keeps teams organised, customers informed, and internal processes moving with calm communication and practical follow-through.

Northampton, United KingdomContact01908 410917

RECRUITER FOCUS

Best Things To Advertise

A quick section for managers and recruiters to see the main selling points before reading the full work history.

Advertise

Organisation

Makes diary control, inbox handling, records, and supplier follow-up easy to scan.

Impact

Process fixes

Pulls out tracking sheets, fewer missed follow-ups, and calmer team delivery.

Confidence

People skills

Shows customer service, confidential documents, and internal coordination together.

Core Skills
Office coordinationDiary managementCustomer serviceSupplier liaisonMicrosoft 365CRM updatesProcess trackingTeam support
Profile Highlights

Coordinates busy diaries, shared inboxes, supplier queries, and internal records.

Improves everyday admin processes so teams can work with fewer delays.

Presents experience clearly for employers, recruiters, and local businesses.

WORK HISTORY

Expandable Role Summary

Office Manager

Regional property services company

2021 - Present
  • Manages shared inboxes, contractor schedules, meeting notes, and customer updates.
  • Maintains supplier records, purchase requests, and document filing standards.
  • Introduced simple tracking sheets that reduced missed follow-ups across the team.

Customer Service Coordinator

Utilities support provider

2018 - 2021
  • Handled customer queries by phone and email with clear, professional updates.
  • Worked with internal teams to resolve account issues and service appointments.
  • Kept CRM records accurate and escalated urgent cases to the correct department.

Administrative Assistant

Local accountancy practice

2015 - 2018
  • Prepared client packs, scanned records, booked appointments, and supported reception.
  • Helped maintain tidy digital folders during a move from paper-heavy processes.
  • Built confidence working with confidential documents and time-sensitive requests.
Education

Level 3 Business Administration

Microsoft Office specialist training

GCSEs including English and Maths

Simple Media Area

1

Page

3

Roles

48h

Concept

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