FROM £150
Sophie Bennett
Office Manager & Team Coordinator
A dependable office professional who keeps teams organised, customers informed, and internal processes moving with calm communication and practical follow-through.
RECRUITER FOCUS
Best Things To Advertise
A quick section for managers and recruiters to see the main selling points before reading the full work history.
Advertise
Makes diary control, inbox handling, records, and supplier follow-up easy to scan.
Impact
Pulls out tracking sheets, fewer missed follow-ups, and calmer team delivery.
Confidence
Shows customer service, confidential documents, and internal coordination together.
Coordinates busy diaries, shared inboxes, supplier queries, and internal records.
Improves everyday admin processes so teams can work with fewer delays.
Presents experience clearly for employers, recruiters, and local businesses.
WORK HISTORY
Expandable Role Summary
Office Manager
Regional property services company
2021 - Present
Office Manager
Regional property services company
- Manages shared inboxes, contractor schedules, meeting notes, and customer updates.
- Maintains supplier records, purchase requests, and document filing standards.
- Introduced simple tracking sheets that reduced missed follow-ups across the team.
Customer Service Coordinator
Utilities support provider
2018 - 2021
Customer Service Coordinator
Utilities support provider
- Handled customer queries by phone and email with clear, professional updates.
- Worked with internal teams to resolve account issues and service appointments.
- Kept CRM records accurate and escalated urgent cases to the correct department.
Administrative Assistant
Local accountancy practice
2015 - 2018
Administrative Assistant
Local accountancy practice
- Prepared client packs, scanned records, booked appointments, and supported reception.
- Helped maintain tidy digital folders during a move from paper-heavy processes.
- Built confidence working with confidential documents and time-sensitive requests.
Level 3 Business Administration
Microsoft Office specialist training
GCSEs including English and Maths
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Roles
48h
Concept